Repair and Warranty

Worn out brake pad? Nicked scooter wheel? Need a replacement part? The information listed below will help you get your ride back in tip-top shape so you can get back on the move.

Repair and Maintenance

Regular maintenance of your bike or accessory is critical to your safety. Your maintenance routine should include pre-ride inspections. If you find any loose or broken parts - do not ride until they are fixed.

Replacement parts, tools and repair kits can be found in the Accessories section of this site.

Before attempting any repairs or maintenance, make sure you fully understand the procedure. Please refer to your owners' manual for basic information. If you have ANY questions or are not completely sure how to fix a problem, do not attempt to ride your Kent product without first seeing a bike shop mechanic, or calling us at:

1-800-451-KENT (5368) between the hours of 8:30 am and 4:30 pm EST

You can also use the above number for customer service or to receive an owner's manual.


Kent is committed to the quality products we make and stands behind them by offering you product-specific warranty policies. We are so confident about our products' quality that we offer some of the best warranties in the industry. To find out what the warranty is for your specific Kent product, call us at:

1-800-451-KENT (5368) between the hours of 8:30 am and 4:30 pm EST. From Memorial Day to Labor Day, our hours are 8:00 am to 4:00 pm EDT.

All warranty claims are to be made to:

Kent International, Inc
60 East Halsey Road
Parsippany, NJ 07054-3705

Toll-Free: 800-451-KENT (5368)
Tel: 973-434-8181
Fax: 973-434-8189
Contact Us by E-Mail


*Merchandise Content: Kent International attempts to be accurate in its product descriptions. However, Kent International does not warrant that product descriptions or other Content of this Site is accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to return it in unused condition to the retailer from which it was purchased.*